Effective Date: december 1 2024

Florence Osteria (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, florenceosteria.com. Please read this policy carefully. By accessing or using the website, you agree to this Privacy Policy.

1. Information We Collect

We collect limited personal information to provide and improve our services. Specifically:

Automatically Collected Information:

• Cookies and Tracking Technologies: Our website uses cookies via the Complianz Cookie Plugin to improve user experience and analyze site performance.
• Usage Data: Information such as your IP address, browser type, pages viewed, and referring URLs is automatically collected.
• Tracking Pixels: We may use tracking technologies such as the Meta Pixel (formerly Facebook Pixel) to monitor user activity for marketing and analytics purposes.

Voluntarily Provided Information:

• Contact Form: If you use our contact form, we collect your name, email address, and any additional information you include in your message. This data is sent directly to [email protected] for responding to inquiries.
• Reservation Links: Clicking on reservation links redirects you to OpenTable.com, which has its own privacy practices. We do not collect any data from reservation activity.

2. How We Use Your Information

We use the collected information to:

• Respond to inquiries submitted through our contact form.
• Improve website functionality and user experience.
• Conduct marketing campaigns and analyze advertising effectiveness using tracking technologies such as the Meta Pixel.
• Comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information:

• With Service Providers: Such as hosting providers or technical support teams, solely for operational purposes.
• With Marketing Platforms: Data collected through tracking technologies like the Meta Pixel may be shared with Meta to deliver targeted advertisements.
• As Required by Law: To comply with legal obligations or protect our rights.

4. Third-Party Services

Our website contains links to third-party services such as OpenTable.com and uses integrations like the Meta Pixel for tracking and analytics. We are not responsible for their privacy practices. We encourage you to review their policies before sharing your personal information.

5. Cookies and Tracking Technologies

Cookies and tracking technologies, including the Meta Pixel, are used to analyze website traffic and optimize advertising. By continuing to use our site, you consent to these technologies unless you opt out.

• Managing Preferences: You can manage cookie preferences using your browser settings or the Complianz Cookie Plugin on our website.
• Opting Out of Meta Pixel Tracking: You can manage your preferences for targeted advertisements by visiting Meta’s Ad Settings or by opting out of interest-based advertising through tools like the Digital Advertising Alliance (optout.aboutads.info).

6. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

If you are a resident of California or other applicable states, you may have rights under the California Consumer Privacy Act (CCPA) or similar legislation, such as:

• Requesting access to your personal information.
• Requesting deletion of your personal information.
• Opting out of the sale of personal information (not applicable as we do not sell data).

To exercise these rights, contact us at [email protected].

8. Children’s Privacy

Our website is not intended for individuals under 13 years of age. We do not knowingly collect information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated policy will be posted here with a new effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Address: 8265 Beverly Boulevard, Los Angeles, CA

Email: [email protected]